Office Management Coordinator

Summary:

Compensation: $40,000.00 - $41,000.00 annually *Salary contingent on experience and educational qualifications

Work Schedule:

Monday to Friday (no weekends)

4 to 9 hours per day

1 to 4 hours per day

Benefits:

Our extensive benefits package encompasses health, vision, dental, 401k with matching contribution, HSA, FSA, PTO, mental health and wellness time off, and paid parental leave.

Groups Recover Together specializes in outpatient addiction medicine, delivering comprehensive treatment for opioid addiction. Our methodology integrates medication, weekly group therapy, and care navigation to empower individuals in their journey to overcome addiction. We prioritize providing top-notch clinical treatment and team-based support to facilitate enduring sobriety.

Responsibilities:

We're seeking a highly organized and self-motivated Office Manager to provide administrative support to our members, clinicians, and medical providers. Office Managers collaborate closely with local leadership to oversee day-to-day office operations, coordinate schedules, and facilitate meetings geared towards fostering member recovery.

To excel in this role, candidates should exhibit meticulous attention to detail, professionalism, problem-solving prowess, outstanding communication skills (both written and verbal), exceptional customer service, and the ability to navigate high-pressure situations with empathy and efficiency.

Tasks and Responsibilities:

• Uphold the office's overall appearance
• Manage office opening and closing procedures
• Extend a warm welcome to visitors and provide assistance to members
• Deliver exceptional customer service in various formats including in-person, via phone, and through video conference
• Handle administrative duties such as managing calls, responding to messages, and resolving technical issues
• Facilitate member flow during office visits and virtual meetings
• Collaborate with medical providers to coordinate scheduling and address operational challenges
• Maintain accurate member records in the EMR system
• Collect and process insurance information and payments
• Ensure seamless medication management in coordination with pharmacies
• Oversee petty cash and office supply management
• Achieve office-specific goals and performance indicators
• Engage in community outreach activities and promote awareness of Groups' mission
• Attend community meetings related to substance abuse and addiction topics
• Contribute to community awareness efforts by distributing promotional materials
• Perform additional duties as assigned

Qualifications:

• Associate’s degree preferred, or equivalent experience
• Minimum of 2 years' experience in office administrative/coordinator roles
• Preferably, experience in healthcare, retail, or hospitality sectors
• Proficiency in Google Apps and Microsoft Office suite
• Ability to troubleshoot minor technical issues
• Strong commitment to confidentiality and attention to detail
• Capacity to work independently and collaboratively
• Exceptional interpersonal and communication skills
• Willingness to work flexible hours, including evenings as required

Connect With Us:

If you're not ready to apply, connect with us for general consideration.